01Software development
User Connections & Discovery
Built a privacy-aware feature that helps iQuirium members discover and connect with one another.
Live in production · Approximately 220 automated tests
People & systems professional
People.
Systems.
Practical impact.
I help people make sense of complexity and turn needs into practical solutions—through clear communication, thoughtful processes, and useful technology.
Calgary, AB · Open to on-site, hybrid, or remote opportunities
Communication10+ years interpretingEnglish–Portuguese
Human understandingPsychology + supportListening, context, and clarity
Academic foundationMSc Computing & ISBA Psychology & Information Systems
Practical experienceOperations + softwareUseful processes and tools
01 / Technical portfolio
Practical work. Shared in detail.
7 downloadable case studies in software, data, and learning technology.
01
02Information systems
PostgreSQL Database Design
Designed a retail and café database to organize business information and support operational reporting.
Data modelling, reporting, and access control
03Learning analytics
Learning Analytics & Sentiment
Analyzed six weeks of online discussions to explore learner participation, timing, and sentiment.
Earlier posts were associated with more replies
04Applied machine learning
Data Mining with Weka
Compared methods for finding patterns in retail and scientific data, with attention to how results are interpreted.
Association rules, classification, and clustering
05Learning technology
Interactive Dashboards with Python
Created a guided resource that helps learners turn Python data into interactive dashboards and clear stories.
Hands-on examples and learning activities
06Psychology & learning design
Beyond Pointsification
Explored how learning systems can support lasting motivation beyond points and rewards.
MSc research proposing the ATID framework
07Python & bioinformatics
FASTA Inspector
Built a Python tool that identifies biological sequence types and calculates the appropriate metrics.
188 automated tests · No runtime dependencies
02 / Profile
Understand people. Improve systems.
My background spans psychology, interpretation, mental health support, business operations, and software development.
Across these settings, I listen carefully, organize complex information, and help people find a clear next step.
I enjoy work that combines meaningful interaction, a problem worth solving, and a useful result.
Currently seekingPeople, systems, and service roles with room to grow
Calgary, AB · On-site, hybrid, or remote
Working toolkit
UnderstandActive listening, needs clarification, psychology-informed support
CommunicateInterpretation, clear explanations, teaching, cross-cultural communication
OrganizeSystems analysis, process improvement, coordination, documentation
Build & analyzeSoftware, databases, data analysis, automation, AI-assisted workflows
Selected experience
Software Engineer · iQuirium
Part-time. Delivered a tested connections and discovery feature for a career development platform.
Mental Health Support Practitioner
Provide Christian, psychology-informed support in English and Portuguese through listening, reflection, and goal clarification.
English–Portuguese Interpreter
Help people and service providers communicate accurately across healthcare, legal, and community settings.
E-commerce Store Owner · The Buyer’s Haven (Amazon FBA)
Ran a remote business by coordinating people, logistics, software, and repeatable workflows.
IT Support & Administrative Leadership · IEST
Progressed from IT and administrative support to Administrative Director at a small college, supporting users and systems, coordinating operations, and teaching.
Education
MSc Computing & Information Systems
Athabasca University · All requirements completed · 3.97 / 4.00 GPA.
Graduate Certificate in Information Technology Management
Athabasca University · A in all four courses.
BA Psychology & Information Systems
Trent University · A average · President’s and Dean’s Honour Rolls.
03 / Start a conversation
Let’s connect people
and practical solutions.
Have a role or project that needs clear communication, structured problem solving, and an understanding of people and systems? Let’s talk.
erichassuncao@gmail.com